Archived Webinar: Identity Verification—Password Resets? We Can Do Better. 

Tuesday, 5 November 2019
12 pm (EST) / 11 am (CST) / 9 am (PST) / 17:00 (UTC)
60 minutes
1 CPE (Members only)

From enterprise employees and government applications to e-commerce, social media platforms, and other consumer-centric sites, password resets aren’t just normal, they’re utterly necessary. There are many different ways to define and execute password resets, but as long as phishing scams and forgotten login credentials exist, it’ll always be necessary for organizations to offer frictionless, yet secure ways for their employees and customers to initiate password resets for account recovery and takeover prevention.

Industries with sensitive applications, like finance, healthcare, and insurance, are at an increased risk of fraud due to the higher volume of personally identifiable information (PII) they collect and handle. This heightened risk of data breach (or loss) is what makes it especially important for these and other similar industries to leverage more rigorous identity verification standards for password resets, but even less sensitive platforms have a duty to demonstrate good security hygiene by verifying that the account holder requesting a password reset is who they claim to be and isn’t a bad actor or a bot.

In this webinar, we’ll discuss how organizations of all sizes and industries leverage a combination of identity verification and authentication mechanisms for their password reset processes, and highlight which techniques produce a greater level of assurance than others and why. We’ll also delve into the future of password resets and how context-based account recovery processes are changing the game.

Key Takeaways

  • Learn why verification is no longer optional for password resets and why adding this step is good for fraud prevention (e.g. account takeovers, data breaches, inside jobs, etc.), which is good for business’ bottom lines.
  • Take a deeper dive into the most effective identity verification methods for successful (and secure) password resets.
  • Explore the ways in which identity verification can overlap with multi-factor authentication to produce secure and frictionless password resets.
  • Briefly review new context-based account recovery methods (e.g. biometrics, time-based QR codes, FIDO2, etc.) that have potential to make passwords obsolete.

Nathan RoweNathan RoweChief Product Officer & Co-Founder Evident ID

Nathan Rowe received a BS from the Georgia Institute of Technology in Computer Engineering and has more than 15 years of experience in information technology, enterprise software strategy, and product management in the identity, security, networking, and wireless technology industries. At Evident, Nathan leads innovative new product development for the industry’s most trusted identity and credential verification platform, with a focus on design and functionality as key drivers for success.

Nathan’s mission at Evident is to develop the world’s most secure and comprehensive verification platform where companies and people can seamlessly share data without increasing friction or compromising their privacy.